What To Do When Hard Drive is Not Detected or Recognized
So you are stuck with a hard drive that is no longer getting recognized or detected by your system? Well, the good news is that the data should still be there on your hard disk, so it can be easily salvaged and recovered, and the best part is that most likely you can do it yourself. That's right, before you decide to search for a data recovery lab to take your hard drive for diagnostics and recovery, we will walk you through these few simple steps to make sure you are not simply having a bad wiring connection or malfunction in your BIOS or operating system.
Alright, lets get to it. In the case with unrecognizable external or portable hard drives, you want to make sure all your cables are intact and sending through current and data. Unplug the power cable from the power outlet that is connected to your hard drive and plug it right back in, to make sure your adapter is sending in the electrical current. Maybe 40% of all cases it is the power adapter that has gone bad either due to an electrical surge or just every day wear. So your hard drive is powering up, but still not getting recognized on either of your systems, the next step is to make sure your USB, Fire-wire or Thunderbolt cables are not physically damaged, some times a little torn inside of the wiring can cause this impairment. Try using another cable, perhaps from another device or hard drive.
If after all these steps your hard drive is still not detecting by your system, we strongly recommend seeking a specialist who is well qualified for the job and has good reputation in the industry. Once your hard drive goes into the wrong hands, you automatically become at risk of loosing your data forever. There are a few factors to look for when choosing data recovery firm, and you can get to know them by following this link here.
OKAY. Previously we talked about getting your external drive to recognize. Now lets look at the internal desktop based drives, that usually get connected by a SATA or IDE interfaces for regular day users. First step is to make sure that the cabling is well connected to the motherboard of your machine, sometimes the SATA cable can get loose and even if your hard drive is powered up, it will not detect by your system. Make sure the power cable is in tact as well. After all that is done, restart your machine and see if your drive starts to recognize.
Lets look at another scenario. Here you will have to access your BIOS in a windows based machine, and Open Firmware in MAC based operating system. Make sure all settings are set to default, as in some cases due to a faulty plug and play device the BIOs can malfunction and alter it's own settings, changing one or more configurations.
Once that is done and you hard drive is still not getting detected by your computer, it's a sign there might be more serious damage, perhaps to the Printed Circuit Board of your hard drive or maybe there has been an impairment with one or more mechanical parts of your hard disk. We strongly recommend seeking a professional assistance in these cases. Electrical or mechanical failures require much more sophisticated tools designed specifically for working around these type of data recovery cases and require an experience and qualified engineer's attention.
So Nothing Worked, & Your Hard Drive is Still Not Detecting?
Alternatively you may call our 24/7 support line at 1.888.833.8701 and one of our specialists will be glad to assist you.
It looks like your hard drive is still not getting detected by your system, but you really need to get your data back. Here is where we can help you. You may go over our data recovery process by following this link here, it will guide you through every single step to a successful data recovery. Don't worry, we can get your data back. With over 95% success rate in the industry and a whole department of technical engineers, we will get your data back no matter the circumstance of the failure. You may proceed to begin the diagnostics by opening a recovery case on our website.